Besides the security enhancements that you achieve with the implementation of Single Sign-On in your IT landscape, one important factor is always to estimate the Return-On-Invest that you get with this implementation.
Especially, if you plan to invest in a product solution like SAP NetWeaver Single Sign-On, it’s good to have an idea about possible cost savings. Calculations have to consider the number of helpdesk calls / helpdesk effort related to password resets and of course the loss of productivity for people waiting to get access to systems.

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